![]() ![]() The lady at the front desk said, very rudely, that the towel is stained and that we would have to pay for it. One of the towels was dirty from where I had cleaned up some water that had spilt on the floor. We took our towels down to the front desk to ask for new ones. Her name tag said something like Rochelle. Unfortunately, the lady working behind the desk four days later on Aug 31 in the afternoon was the rudest hotel staff member I've ever spoken with. I wish I could remember his name to acknowledge his great attitude. The guy that checked me in around 6pm on Aug 28 was super nice and helpful. It was just one person behind the desk, but it only takes one person sometimes to ruin a whole stay. I don't usually write reviews, but this was by far the worst experience I've ever had at any hotel. I can overlook quite a few problems with a hotel if the staff are friendly and welcoming. Hotels, please remember that the right staff makes a world of difference. Hotels near Heritage Institute - Jacksonville, FL.Hotels near Southeastern College formerly Keiser Career College.Hotels near University of Phoenix - North Florida Campus.Hotels near ITT Technical Institute - Jacksonville Campus.Hotels near Chamberlain College of Nursing-Jacksonville Campus. ![]()
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